Privacy Policy

Last updated: 07.01.2026

1. Introduction

This privacy policy describes how MiniBea (“we”, “us”, “our”) collects, uses and protects personal data when you visit our website or make a purchase via https://minibea.com/.

We process personal data in accordance with the General Data Protection Regulation (GDPR).

2. What personal data we collect

We may collect the following categories of personal data:

a) Data you provide yourself

First and last name
Billing and shipping address
Email address
Phone number
Order details
Payment information

Payments are processed by external payment providers. We do not store full payment card details.

b) Automatically collected data

IP address
Browser and device type
Time zone
Cookies and similar technologies
Data about your use of the website

c) Marketing and communication data

Newsletter sign-ups
Marketing preferences
Interaction with advertisements and campaigns

3. How we use personal data

We use personal data solely for the following purposes:

Processing, delivering and invoicing orders
Handling returns and refunds
Customer service and communication
Securing and improving our website
Analysing website usage and performance
Marketing and newsletters (only with your consent)
Complying with legal obligations

4. Legal basis for processing (GDPR)

We only process personal data where this is permitted under Article 6 GDPR, on the basis of:

Performance of a contract (orders and delivery)
Legal obligations (accounting and taxes)
Legitimate interest (website analytics and security)
Consent (marketing and non-essential cookies)

You can withdraw your consent at any time via support@minibea.com.

5. Cookies and tracking

We use cookies and similar technologies to make our website function properly and to analyse how it is used.

Cookie categories:

Functional cookies – necessary for the website to work
Analytical cookies – for example Google Analytics
Marketing cookies – for advertising and marketing purposes

Analytical and marketing cookies are only placed after you have given your consent via the cookie banner.
You can adjust your cookie preferences at any time via the cookie banner or your browser settings.

6. Sharing personal data with third parties

We only share personal data with trusted third parties where this is necessary, including:

Shopify (online store platform)
Payment service providers (e.g. Shopify Payments, PayPal)
Shipping and logistics partners
Analytics and marketing services (e.g. Google Analytics)

Some personal data may be processed outside the European Economic Area (EEA).
In that case, we ensure appropriate safeguards in accordance with the GDPR, such as standard contractual clauses.

7. Retention period

We do not keep personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required by law.
Order and invoice data is retained in accordance with statutory retention obligations.

8. Your rights

Under the GDPR, you have the following rights:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
Right to withdraw consent

You can exercise these rights via support@minibea.com.

9. Age of consent

By using this website, you confirm that you are at least the age of majority in your country of residence.

10. Changes

We reserve the right to amend this privacy policy. The most recent version is always available on our website.

11. Contact

Company information

Store name: MiniBea

Company name: DAA Media Solutions - LTD

Company address: 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom

Company number: 14888330

Contact details

Customer service email: support@minibea.com

Customer service phone number: +447440316807

Expected response time: 30 minutes – 48 hours

Customer service opening hours (GMT +1):
Monday - Friday: 09.00 - 17.00