Order cut-off time: 15:00 (GMT +1)
Order processing time: 1 - 3 (Mon - Sat)
Order delivery time: 4 - 6 (Mon - Sat)
Total estimated delivery time: 5 - 9 (Mon - Sat)
Free shipping on all orders

Where do we ship to?
We currently ship to Belgium, the Netherlands, Germany, Austria, France, Spain, Portugal, Italy, Ireland and Finland.

Delivery time
After you place your order, it takes on average 1 - 3 working days to process your order and 4 - 6 working days for your order to be delivered in Belgium, the Netherlands, Germany, Austria, France, Spain, Portugal, Italy, Ireland or Finland. The total estimated delivery time is 5 - 9 working days. By working days we mean Monday to Saturday. Sunday does not count.

Shipping costs
We cover the shipping costs of every order. All our products are delivered free of charge to your home with no hidden costs. There is also no minimum order quantity required.

If you do run into questions or any other problems, feel free to contact our customer service.

Cancelling an order
If you would like to cancel your order, please contact our customer service with your order number and they will cancel your order.

Delayed orders
Orders may be delayed during periods of high demand or busy shopping seasons. If your order is delayed, please be patient and allow for 3 extra working days. If your order has still not arrived after this time, please contact our customer service via support@minibea.com.

Damaged orders
If your parcel arrives damaged, it is important to document the damage by taking detailed photos straight away. Then contact our customer service at support@minibea.com. Make sure you include your order number.

Company information

Store name: MiniBea

Company name: DAA Media Solutions - LTD

Company address: 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom

Company number: 14888330

Customer service email: support@minibea.com

Customer service phone number: +447440316807

Customer service opening hours (GMT +1): 
Monday - Friday: 09.00 - 17.00